FAQ
Frequently Asked Questions
What is the difference between Linkup and Perplexity Sonar?
What is the difference between Linkup and Perplexity Sonar?
- While Perplexity is a generalist chatbot, Linkup was designed from the ground up to be the most accurate search engine for AIs. This makes Linkup score higher on OpenAI’s factuality benchmark SimpleQA.
- To that end, Linkup has made partnerships with trusted data providers and premium information sources, ensuring our customers can make critical business decisions based on Linkup’s answers.
- In addition, Linkup is hyper focused on the needs of our users: AI Agents and technology systems, vs. humans. For example, this means we can provide raw context or structured outputs, vs. natural language answers only.
What is the difference between Standard and Deep?
What is the difference between Standard and Deep?
- Standard: Fast and affordable web search. Linkup Standard is great for quickly finding straightforward grounding data that improves the accuracy of your AI. Try queries such as “What is Microsoft’s Q3 2024 revenue?”. Standard queries cost 5 euros per 1,000 queries.
- Deep: Comprehensive, in-depth web search. Linkup Deep handles complex queries that require digging, multi-steps information gathering and reflection. Try queries such as “What are the differences in strategy between Apple and Samsung for 2025?”. Deep queries cost 50 euros per 1,000 queries.
How can I stay up to date with changes to the API?
How can I stay up to date with changes to the API?
I have an issue with Linkup, how can I get some help?
I have an issue with Linkup, how can I get some help?
You can send us an email at support@linkup.so or ask us directly on Discord.
Which AI models is Linkup using?
Which AI models is Linkup using?
Linkup leverages a range of state-of-the-art AI models across its tech stack, continuously optimizing for accuracy, speed, and relevance. To power our search, we’ve developed a proprietary model designed specifically for high-precision retrieval and business intelligence.
ModuleNotFoundError or import errors after installing linkup?
ModuleNotFoundError or import errors after installing linkup?
If you get this type of error, make sure you have installed the correct package:
pip install linkup-sdkYou can reach out to support@linkup.so if you still experience issues.Facing issues? Reach out to our engineering team at support@linkup.so or via our Discord or book a 15 minutes call with a member of our technical team.